Utility Billing Department

Responsibilities

The Utility Billing Department is responsible for producing and processing utility bills for over 3,500 accounts each month. Responsibilities include establishing new service, disconnecting and transferring utility accounts, and answering customer inquiries. We ensure accurate and timely reading of meters, management of billing accounts, and maintain financial records for the City of Fairbury utilities.

Online Bill Pay - Utilities

Online bill pay is available if using a credit/debit card.  A 2.49% service charge of your payment will be added to any transactions.

To ensure your payment is posted to the correct account,please note your: 
  • Full Customer Number that is listed on your invoice/statement (i.e., 1-1111 11111)
  • Account Name on the invoice/statement
  • CLICK FOR ONLINE BILL PAY