Utility Billing Department

Responsibilities

The Utility Billing Department is responsible for producing and processing utility bills for over 3,500 accounts each month. Responsibilities include establishing new service, disconnecting and transferring utility accounts, and answering customer inquiries. We ensure accurate and timely reading of meters, management of billing accounts, and maintain financial records for the City of Fairbury utilities.

To view a schedule of due dates for your utility statements, click here.

Online Bill Pay - Utilities

Online bill pay is available if using a credit/debit card or electronic check.  The following transaction fees below will be added to your transaction(s):
     Electronic Check:        $1.75
     Debit or Credit Card:.  $1.75 + 2.49% of total amount paid

To ensure your payment is posted to the correct account, please note your: 
  • LAST 5 DIGITS of your Customer Number that is listed on your invoice/statement (i.e., 1-1111 11111)

CLICK HERE FOR ONLINE BILL PAY